Challenging and growing to satisfy every customer
Matsumotokiyoshi Holdings has set its goals to be the achiever of sustained growth and the improvement of its corporate value, under the banner of our corporate motto, "1st for you." Our corporate group includes 13 consolidated subsidiaries, 2 affiliate companies, and 18 franchise businesses. Its core business areas are mainly retail sales of chain stores, such as drugstores and health insurance prescription pharmacies, as well as wholesale and management support. As of the end of March 2019, our network of 1,654 stores covers 45 prefectures nationwide. Overseas business is smoothly expanding, with cross-border electronic commerce with China, Matsumotokiyoshi stores being opened in Thailand and Taiwan. We expect that our business environment will continue to be challenging; nevertheless, we aim to become "the company with a trillion yen in sales in the health and beauty field" as our management vision describes and implement key strategies established in line with our mid-term business strategy.
We will utilize the database we have on our customers to provide detailed support through a diverse range of store arrangements that suit today's every-changing lifestyles and personal needs. In addition, we will enhance the development and sales of private brand products based on customer-focused marketing and ensure our competitive edge by providing high level of specialization and convenience, with a goal to become a corporate group trusted and supported by all our stakeholders. With this corporate vision in mind, we will continue to work unceasingly by constantly tackling new challenges and endeavor to grow as a corporation.
We respond to the needs of the time
on the basis of our management philosophy
At Matsumotokiyoshi Holdings, all employees make a shared promise called the "Matsumotokiyoshi WAY."
The "WAY" contains our philosophy of continuing to be gan upbeat organization with an ever fresh approach."
With the spread of smartphones, our customersf purchasing patterns are no longer limited to shopping at brick-and-mortar stores. Instead, collecting information at home or on the go, and online shopping have become common. Changes in purchasing patterns caused by technological progress have brought peoplefs desires to shop freely to the surface. We consider this sort of change to be a business chance we can get involved in through originality and ingenuity.
However, what we need to do for our customers is not to improve sales channels--stores and online shopping--but cater to their desire to shop freely. We believe that it is our role to eliminate the constraints of gtime and placeh such as being at home, on the move, out of the home, and so on, or gchannelsh like stores and online shopping, using digital technology. Moreover, we aim to provide our overseas customers with the same levels of service we offer to customers in Japan, creating deeper connections that go beyond nationality or channel. Ever since our establishment, Matsumotokiyoshi Holdings has continued to carry out business based on our management philosophy of gproviding beauty and healthh to customers. The times change, but our philosophy remains deep-rooted, so we intend to adopt initiatives to cater to the changes in the times with free and easy ingenuity without modifying this underpinning philosophy.